Last updated: 28 July 2026
Owner and contact
MyGrub operates mygrub.co.uk and the MyGrub iPhone app. Privacy enquiries can be sent to support@mygrub.co.uk.
Information we may process
Information may include details you provide when contacting support, account information used by the app, technical information required to operate the service, and records needed to investigate faults or protect the service.
How information is used
- To provide and maintain MyGrub.
- To answer support requests.
- To protect accounts and investigate technical or security problems.
- To meet legal obligations where applicable.
Legal basis
Depending on the circumstances, processing may be necessary to provide the service, comply with a legal obligation, pursue legitimate interests in operating and securing MyGrub, or act on consent.
Sharing and service providers
Information may be handled by hosting, email, infrastructure and technical service providers acting on behalf of MyGrub. Information is not sold as part of the website support service.
Retention
Information is kept only for as long as reasonably required for the purpose for which it was collected, including support, service operation, security and legal requirements.
Your rights
Subject to applicable law, you may have rights to access, correct, restrict, delete or receive information held about you, and to object to certain processing. Requests can be sent to the support email above.
Cookies and website analytics
The marketing website does not currently use advertising trackers. Essential technical data may still be processed by the web server and hosting provider to deliver and protect the site.
Children
MyGrub is not intended to knowingly collect personal information from children without appropriate authorisation.
Changes
This policy may be updated as the service changes. The latest version will remain available on this page.
Complaints
You may contact MyGrub first so concerns can be investigated. You may also have the right to complain to the relevant data protection authority.